How to Reset the Administrator Password
Last modified date: 2016/11/29 views: 1348
Description


Customers changed the administrator password but forget it. You can get the default password (0000) through resetting the VCS to factory default.


Cause


Customer personal reasons


Resolution


1.       There is a “Reset” key in the back of the VCS Codec. When the VCS is in idle status, you can use some hard materials like pins to long press it for about 15s, after that, the VCS will reset and run into recovery mode.

2.       At this time, please disconnect power supply of the VCS to reboot it, after boot up all configuration will be set to the factory default like account, etc. you need to configure again. The password will be also reset to 0000. 

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Product Type
VC400 , VC120 , VC110
Version
All
200/200
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