No Menu but Only Video on the Screen
Last modified date: 2016/05/20 views: 386
Description
  • After VCS boots up, there is only video from camera showed on the display device, not any UI information like Menu.

  • Press the button on the remote control, you can hear the key tone, but not any menu displayed.


Cause

VCS Display interface connected incorrect, when there is only one display device, you can only connect it to the Display 1 interface of the VCS Codec.


Resolution

1.       If there is only one display device, please make sure it is connected to the Display 1 interface of the VCS Codec.

2.       If the above solution still can’t solve you issue. Please send the detailed issue description, the above test results, the level 9 syslog, config.bin file and the SN number of the VCS equipment to the corresponding Yealink FAE for help. 


Product Type
VC400 , VC120 , VC110
Version
All
200/200
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