Dial from history error
Last modified date: 2019/06/16 Views: 3984
Description

One customer is reporting the issue that when they dial a number from history/redial, the phone dial out the number like, "Number@an IP address" and the call can't be established.

Cause

In V80, when the phone redial , it will check whether the server of the incoming call number  is the same as the local registered server: if they are different , phone will dail out  number@remote server ;if they are the same, the phone will only dail number out.

Resolution

You can use a parameter to fix it , configure below parameter with 1 through auto provisioning.

## To decide to use local SIP server domain or remote SIP server domain while redial.  

##1 --local SIP server

##0--remote SIP server, 0 is default value.

 

features.redial_via_local_sip_server.enable = 1

If still can't work , share us config.bin file , pcap trace and level 6 syslog for debug.

Product Type
VP59 , SIP-T58A , SIP-T56A , SIP-T57W , SIP-T54W , SIP-T53W , SIP-T54S , SIP-T52S , SIP VP-T49G , SIP-T48G , SIP-T46G , SIP-T42G , SIP-T41P , SIP-T40G , SIP-T40P , SIP-T29G , SIP-T27G , SIP-T23G , SIP-T23P , SIP-T21(P) E2 , SIP-T19(P) E2 , SIP-T27P , SIP-T42S
Version
V80 version or higher
200/200
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