How to Capture Log of VCD
Last modified date: 2018/06/04 views: 436
Description


When there is issue with Yealink VCD and all troubleshooting steps have been tried, send VCD log to Yealink.


Resolution


The log of VCD can be found under VCD installation directory. It is named as log. Compress the file and send it to Yealink.

From syslog, Yealink can detail information and confirm what cause an issue.
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More Information
NOTICE: The exported trace files will contain local contacts and call records, mainly configuration files.
Yealink will ensure that the information provided by users is used internally for problem diagnosis and will not be leaked.

Product Type
VC Desktop Software
Version
all
200/200
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