SFB-How to disable the Phone Lock
Last modified date: 2017/12/19 views: 130
Description

I don’t want to use the Phone Lock feature, so I set it as disabled. But when I come back to work next day, the screen of the phone displays “New Pin” again. 

Cause

This is because that the Phone Lock in the Skype for Business Server is enabled by default. After logged into the Lync/SfB (Skype for Business) account or the phone arrives the synchronization time, the phone will sync the server settings to enable the Phone Lock. 

Resolution

You could ask your Lync/SfB Server administrator to disable this feature. Then your Phone Lock won’t auto disable again.

1. If you are using the Lync/SfB online account, administrator should follow the below steps:

(a) Use administrator account to login the Lync/SfB Server via the Windows PowerShell.

(b) Use the cmdlets “Get-CsUCPhoneConfiguration” to review the status of the PhoneLock features.

 FAQQ1.jpg

(c) If the value of the “EnaforcePhoneLockt” is True, use the cmdlets “Set-CsUCPhoneConfiguration -EnforcePhoneLock 0” turn it to False. Then the Phone Lock feature will always be disabled.

 FAQQ2.jpg


2. If you are using the Lync/SfB on-premise account, administrator should follow the below steps:

(a) Log into the Lync/SfB on-premise server. Open the Lync/SfB Server Control Panel.

(b) Go to Clients->Device Configuration. Choose the account which you want to disable the Phone Lock feature. Cancel the Enforce device locking, shown as below:

 FAQQ3.jpg


(c) Then click Commit to save the change. Then the Phone Lock feature will always be disabled.

More Information

For product information, including latest firmware, guides, FAQs, product docs, please visit Yealink WIKI: http://support.yealink.com/

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Product Type
T48G Skype for Business , T46G Skype for Business , T42G Skype for Business , T41P Skype for Business , T40P Skype for Business
Version
All
200/200
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