Can't Disable the IP Call Feature
Last modified date: 2019/06/13 Views: 11402

Some customers want to disable the IP direct call feature, but after disabled this feature via web GUI or auto provision. They found as long as the phone reboot it only limit the phone to make an outgoing IP direct call but still can receive the incoming IP direct call. The following is the description from one customer.

“It supposes that the direct IP call when the valor is "0" disable it option but when you make a direct IP call it work like enable, i want to disable it option but doesn’t work.
I need disable it option from auto provisioning file.”


It is the design but if the users want to limit the incoming call as well as outgoing call, you can try below solution.


1. To disable IP call via web user interface:

Access to the Features->General Information of web page, configure the parameter “Allow IP Call” with “Disabled”. Click “confirm” button to accept the change.


Then access to Settings->SIP page, configure the “Local SIP Port” with 5062. One point need to be attentive, please set the “Local SIP Port” value of all SIP account you used to 5062.

2.To disable IP call via Auto provision:

The auto provision sentences are as follow.


features.direct_ip_call_enable = 0

account.X.sip_listen_port = 5062

More Information

For about how to auto provision, please refer to the user guide of auto provision.

Yealink SIP IP Phones Auto Provisioning Guide_V83_10.pdf

If there are any other questions, please feel free to contact with

Product Type
VP59 , SIP-T58V , SIP-T58A , T58A with Camera , T58A , SIP-T56A , T57W , T54W , T53W , T53 , SIP-T54S , SIP-T52S , SIP VP-T49G , SIP-T48S , T4S , SIP-T48G , SIP-T46S , SIP-T46G , SIP-T42S , SIP-T42G , SIP-T41S , SIP-T41P , SIP-T40G , SIP-T40P , SIP-T29G , SIP-T27G , SIP-T23G , SIP-T23P , SIP-T21(P) E2 , SIP-T19(P) E2 , W52P , Yealink Bluetooth USB Dongle , LCD Expansion Module EXP40 , Wireless Headset Adapter EHS36 , Call Center Headset YHS32 , VP530 , SIP-T38G , Yealink DECT Repeater RT10 , SIP-T32G , SIP-T28P , SIP-T26P , SIP-T22P , SIP-T21P , SIP-T20P , SIP-T19P , IP Phone Expansion Module EXP38 , LCD Expansion Module EXP39 , SIP-T27P
All versions
Please login to post your comment