【SIP-Network】Check phone and PC IP address, PC ping phone interactively
Last modified date: 2021/06/03 Views: 1619
Description

To troubleshoot phone network problems, it is necessary to test whether the network is interoperable through the Ping function between two devices. We need phone IP address, PC IP address and how to use the feature of Ping.


Resolution

Get phone IP address:

1.Press the OK key on the phone.

2.Phone UI: MenuStatus

 

Get PC IP address

A. Press “Win” and “R” meanwhile on the keyboard.

image.png

B. Type “CMD” in the popup interface to enter the command-line interface

image.png

Type “ipconfig” on the command-line interface, then you can get the PC IP address.

image.png

 

PC ping phone

Type ping + phone IP address on the command-line interface. There may be a delay and you can try more. If the sent packets is equal to the received packets, then the two networks communicate.

image.png

 

Phone ping PC

Phone UI: Menu > Features > Diagnostics > Network > Ping

Phone web UI: Network> Diagnostics

image.png

image.png

 


Product Type
VP59 , T58A with Camera , SIP-T58A , SIP-T57W , SIP-T54W , SIP-T53W , SIP-T53 , SIP-T48S , SIP-T46S , SIP-T42S , SIP-T41S , SIP-T40G , SIP-T40P , SIP-T29G , SIP-T27G , SIP-T23G , SIP-T23P , SIP-T21(P) E2 , SIP-T19(P) E2 , SIP-T33P(G) , SIP-T31(P)(G) , SIP-T30(P) , VP530 , SIP-T38G , SIP-T32G , SIP-T28P , SIP-T26P , SIP-T22P , SIP-T21P , SIP-T20P , SIP VP-T49G , SIP-T48G , SIP-T46G , SIP-T42G , SIP-T27P , SIP-T41P
Version
All
200/200
Please login to post your comment