How to Reset Yealink IP Phone to Factory Default
Last modified date: 2019/06/29 Views: 48414

Some users may not know how to reset Yealink IP phones to factory default. This FAQ will show you with two different ways to do it.


Method 1: Via web interface.

1. Login in the web UI of the phone

2. Go to Settings ---> Upgrade page, press Reset to Factory Settings

3. Press OK to continue, press Cancel to quite. During the reset period, please DO NOT power off the device. Otherwise it may cause damage to your device. The whole process may take a few minutes. Please wait. After that the device will back to factory default.

Method 2: Via phone.

1. Press Menu Softkey.

2. Go to SettingsAdvanced UI, input password to enter.

3. Select Reset to Factory option. The LCD screen will prompt with: ”Warning, Reset to Factory Setting”. Press OK to continue.

Or long press the "OK" button about 5s in idle status. 
CP960 --- Long press the HOME button about 20s.

T56A/T57W/T58A/T58V/VP59/T49G --- Long press the "Redial" button about 5 s in idle status.

More Information

For more info, please contact Yealink Support Team for help via ticket system.

Product Type
CP960 , CP930W-Base , CP920 , VP59 , SIP-T57W , SIP-T54W , SIP-T53W , SIP VP-T49G , SIP-T48S , SIP-T48G , SIP-T46G , SIP-T42G , SIP-T41P , SIP-T40G , SIP-T40P , SIP-T29G , SIP-T27G , SIP-T23G , SIP-T23P , SIP-T21(P) E2 , SIP-T19(P) E2 , CP860 , SIP-T28P , SIP-T26P , SIP-T22P , SIP-T21P , SIP-T20P , SIP-T27P , SIP-T42S , SIP-T58A
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