【SIP-Phone Feature】Unread message of Voice Mail is displayed uncorrectly
Last modified date: 2021/06/03 Views: 223
Description


The VM message will prompt on the LCD screen of the phone, the unread message will prompt as new mails and the message has been read prompt as old mails, After reading all the unread messages, the message prompt will still show unread messages


Resolution

The message in the voice mail message is usually stored in the local media server or VoIP telephone system, the user access the server side to get the message in the voice mail, about the VM unread number display is not correct, also need to go to the VoIP service provider to inquire.And check with VoIP service provider whether hasn't update in the server side or the configuration isn't correct.


Product Type
VP59 , T58A with Camera , SIP-T58A , SIP-T57W , SIP-T54W , SIP-T53W , SIP-T53 , SIP-T48S , SIP-T46S , SIP-T42S , SIP-T41S , SIP-T40G , SIP-T40P , SIP-T29G , SIP-T27G , SIP-T23G , SIP-T23P , SIP-T21(P) E2 , SIP-T19(P) E2 , SIP-T33P(G) , SIP-T31(P)(G) , SIP-T30(P)
200/200
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