【Headset-Other】How to reset headset and Base to factory?
Last modified date: 2021/06/04 Views: 136
Description
                    When something is wrong with the WH6x headset, a factory reset maybe a good way to recover it. Or you want to reconfigure them.
Resolution

Factory reset for WH62/63:
Method 1: Hold the PC button and Phone button for 6 seconds at the same time. After 6 seconds there is a voice prompt "Factory Reset".
image.png
Method 2: Factory reset via Yealink USB Connect.  Open YUC, go to Device recovery->Restore factory settings->Click OK. 

image.png
image.png

Factory reset for WH66/67:

Method 1: Do the following via base screen:
For Teams version :
Tap image.png or the user account avatar.Go to Setting->Advanced Setting->Reset configuration.
For UC version :
Tap image.png.Go to Advanced Setting->Reset Configuration.The screen prompts you whether to reset configuration or not Confirm the action.
Method 2: Factory reset by YUC.
->The same as WH62/63, go to Device recovery->Restore factory settings->Click OK. 

More Information

For more info, please contact Yealink Support Team for help via the ticket system.
https://ticket.yealink.com

Product Type
WH62 , WH63 , WH66 , WH67
Version
xx.420.0.35 or higher
200/200
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